Shipping policy

 Items lost in USPS transit:

We are NOT liable for lost packages via USPS once it leaves our facility. You have the option at checkout to pay for insured shipping. If you insure a package and it gets lost you are responsible for filing claim for the lost package with USPS so that they can reimburse you. If you select free, non insured shipping you are not able to file a claim and we are not responsible for the lost package. If an item shows delivered and a customer claims it was not delivered, unfortunately, we cannot assist you in this matter. If a package is lost in transit, and tracking proves this, depending on the issues we may be able to assist you with partial credit/re-shipments. Please contact us for info.